Bloomin can manufacture non-standard items to any design and size required. Products or sizes not included in our catalogue or website will be regarded as non-standard "specials". Special products must be designed by the customer and then manufactured by Bloomin in accordance to customer specifications. So customer need to prepare the samples or the technical drawing. We will do the project assessment, and prepare the necessary information as customer requirements.

Bloomin Hardware in its sole discretion and option, will repair, replace or refund the original purchase price of the product for a period of 6 months from the date of sale by Bloomin Hardware, and we also hereby guarantee that the product we sold are exactly according to the process as below:

-    the mentioned products were produced with the right material according to the customer’s request.

-    the mentioned products were produced with the right surface treatment according to the technical requirements from customer.

-    the supplier should be able to provide evidence and records of inspection carry out during production, this also including starting up inspection, operator self inspection and any inspection relevant to the product which need to be carry out.

-    the products are packed according to customer’s instructions.

-    Final inspection performed before shipment dispatched.

As the order was confirmed by the customer, we will prepare the production. and we also deliver the order as the delivery time agreed by the confirmation unless the special delivery time from customer’s request.Our aim at the order was deliver as scheduled.

All packing will be finished according to customer’s instruction,including label. etc. We also will give our packing suggestion to our customer according to the specified product. If it’s necessary, we will provide the designing service for the packing and label.Box are designed for light lift and minimal air content to maximize shelf space, and enough strong that ensuring the products are not damaged by the shipment.

The Ningbo port and Shanghai will be our option for the LCL shipment or FCL shipment. Of course, we will listen to the requirements from our customer’s requirements regarding the shipment. Our aim at ensuring the cost of shipment is stayed on the lowest level.